Shipping policy
Shipping Policy
Thank you for shopping with Wiley Grant Merchandise. We aim to get your order packed and on its way as quickly as possible.
Order Processing
Orders are normally processed and dispatched within 2–5 business days.
During busy periods, new merchandise releases or promotional events, processing may take slightly longer.
Once your order has been dispatched, you will receive confirmation using the contact details provided with your order.
UK Shipping
UK orders are shipped using a suitable postal or courier service. Delivery times will depend on the shipping service selected at checkout.
Shipping costs are calculated and displayed at checkout before payment is completed.
International Shipping
International shipping may be available to selected countries. Available destinations and shipping costs will be shown at checkout.
International customers are responsible for any customs duties, import taxes or other charges that may be applied by their country's customs authorities.
International delivery times can vary depending on the destination and customs processing.
Incorrect Addresses
Please make sure your shipping address is correct before completing your order.
If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.
Delayed or Missing Orders
Delivery estimates are not guaranteed and delays may occasionally occur once an order has been handed to the postal or courier service.
If your order has not arrived within a reasonable period after dispatch, please contact us and we will do our best to help.
Contact
If you have any questions about shipping or an existing order, please contact us at:
wileygrantmusic@gmail.com